Shipping & Delivery

Shipping Policy

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order using the original method of payment.

Delivery Location

Items offered on our website are only available for delivery to addresses within [•]. Shipments outside of [•] are not available at this time.

Delivery Time

An estimated delivery time will be provided once your order is confirmed. Delivery times are estimated and commence from the date of shipping, not the date of order. These times are provided as a guide only and are subject to the acceptance and approval of your order. We do not ship products on Sundays.

Unless there are exceptional circumstances, we strive to fulfill your order within 2-5 business days from the date of your order. Business days refer to Monday through Friday, excluding holidays.

The delivery date may vary due to factors such as carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also arrive in separate shipments.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the delivery method. To determine the shipping cost, add the items you wish to purchase to your cart and proceed to the checkout page. The shipping charges will be displayed on the checkout screen.

Additional shipping charges may apply for remote areas or for large or heavy items. These charges will be disclosed on the checkout page.

Sales tax is applied based on the province or territory to which the item is shipped.

Items Damaged in Transport

If there is any damage to the packaging upon delivery, please contact us immediately at support@dnglz.com.